Understanding the Functions of Axora Synapse

In an increasingly complex banking environment, effective operational risk management is no longer optional—it is essential. Axora Synapse is an integrated platform designed to help organizations execute risk management processes in a consistent, structured, and auditable manner. Let’s explore its key functions:

1. Structured Risk Identification and Assessment (RCSA)
Axora Synapse provides a Risk Control Self Assessment (RCSA) module that enables each business unit to independently identify and assess its risks in a standardized way. Every risk is assigned a clear owner, ensuring accountability is embedded within the system rather than relying on individuals.

2. Centralized Operational Loss Recording (LED)
Through the Loss Event Database (LED) module, all operational loss events are recorded in a centralized, categorized, and traceable manner. This data serves as a reliable foundation for loss analysis and supports regulatory reporting readiness for OJK and Basel standards.

3. Real-Time Risk Monitoring (KRI)
The Key Risk Indicator (KRI) module enables continuous monitoring using traffic-light indicators—red, yellow, and green. The system automatically detects potential deterioration in risk conditions and sends notifications to relevant stakeholders before issues escalate.

4. Issue and Corrective Action Management (CIM)
Control Issue Management (CIM) ensures that all findings—whether from internal audits, regulators, or self-assessments—are followed up in a structured way. Each corrective action is assigned an owner, deadline, and status that can be monitored in real time by management.

5. Comprehensive and Traceable Audit Trail
All system activities are automatically logged—who made changes, when, and why. This ensures the organization is always audit-ready without the need for time-consuming manual preparation.

6. Multi-Channel Automated Notifications
Axora Synapse supports automated notifications across three channels: In-App, Email, and WhatsApp. Deadlines, status updates, and risk alerts are delivered directly to relevant parties, ensuring no critical information is missed.

7. Familiar and Easy-to-Adopt Interface
Designed with familiar input formats such as Excel, Axora Synapse minimizes the learning curve for users. Rollout can be conducted gradually by unit or branch, requiring minimal training and enabling rapid adoption across the organization.

Conclusion
Axora Synapse offers a practical, structured, and ready-to-implement approach to operational risk management. With four integrated modules—RCSA, LED, KRI, and CIM—the platform empowers banking and financial institutions to manage risk consistently, strengthen governance, and meet regulatory expectations with greater confidence.